Frequently Asked Questions
Find answers to your questions here
When your order ships, a tracking number is sent to your phone via SMS and email. You can also see the real-time status from 'My Orders'.
An order can be cancelled within 1 hour of placing it. After processing begins, cancellation is not possible. Contact customer care to cancel.
Yes. We source products only from authorized distributors and verified suppliers. Every product passes a quality control check.
Selected products carry the brand's official warranty. Warranty details are provided on the product page.
We regularly post offers on our Facebook page and website promo banners. Subscribe to the newsletter for exclusive deals.
Yes, you can order as a guest. However, creating an account makes order tracking, returns and future orders much easier.
Yes, all our payments are processed securely with SSL encryption. Your card or mobile banking details are never stored on our servers.
Click the 'Notify Me' button — you'll be notified by SMS/email as soon as it's back in stock.
Our customer care is available from 10 AM to 8 PM (except Fridays), 6 days a week.